MRO Coordinator

Responsibilities

• Assures supplier fulfills the agreed upon terms and conditions of the purchase order and reacts accordingly when there is a deviation.
• Reviews and expedites the PO's in a regular, timely manner.  Reviews every order at least once every month; more often for short delivery times, material close to the deliverydate and critical pieces of equipment or material.
• Communicates all potential price or delivery changes, actual delays, from the supplier to the requisitioner as soon as they become known and vice versa.
• Adjusts the PO's where needed and communicates to the Inventory Coordinator when done so.
• Provides support and accountability to the overall Dow Global Supplier Management Process by Quality, Service, Product, and Performance (QSPP) form submittal and supplier evaluation feedback to the Sourcing Managers (SM) and/or Category Leaders (CL).
• Maintains good and timely communication with Inventory coordinator, Material Coordinators, purchacing and sourcing to resolve concerns, around agreed upon terms and conditions of the purchase order and various other issues.
• Processes all addenda as soon as possible to ensure SAP attachment information is accurate.
• Proactively anticipates supplier and Inventory Coordinator needs.
• Assumes the management of the purchase order once it has been issued by the Inventory Coordinator.

Requirements

• At a minimum, a Secondary vocational education (MBO) or equivalent is required.
• Proficient in managing multiple tasks simultaneously, prioritizing orders, and ensuring timely delivery of goods or services.
• Effective verbal and written communication skills to liaise between MRO and suppliers to coordinate orders and resolve any issues that may arise.
• Meticulous attention to detail to ensure accuracy in order processing, documentation, and inventory management.
• Strong problem-solving skills to quickly identify and address any obstacles that may impact order fulfillment or delivery schedules.
• Excellent time management skills to meet tight deadlines and handle unexpected changes or delays in the delivery process efficiently.
• Familiarity with relevant software systems (mainly SAP and MSOffice).
• Dedication to providing exceptional MRO-service by ensuring accurate order fulfillment, addressing inquiries or concerns promptly, and maintaining positive relationships with internal colleages and external suppliers.
• Strong teamwork skills to collaborate effectively with colleagues from different departments, such as procurement, warehouse, and LSP, to streamline processes and optimize efficiency.
• Works with minimum supervision in an international and geographically diverse environment.
• Applies Dow work processes and role-based responsibilities as described in GMWP, Purchasing Policies & Procedures.
• Is familiar with system capabilities and expands the use of information systems to enhance individual productivity.