Inside Sales Representative (gas handling equipment)

Responsibilities

• Deliver an excellent customer experience during daily multichannel customer interactions
• Qualifying leads and transforming them into opportunities to establish commercial proposals
• Develop and sustain solid relationships with customers to encourage repetitive business
• Goes the “extra mile” to meet sales quota and facilitate future sales
• Performs basic calculations to provide prospects and customers with accurate prices and quotes
• Take initiative by informing regular customers of new products or services and price changes
• Saving all customer interactions and sales activities as well updating lead/account information in CRM
• Introduce new innovative solutions to customers and prospects
• In short: you’ll have an own portfolio that you manage autonomously, you’ll transform leads to business opportunities by negotiating with various companies and sectors, and you’ll explore the market to look for new potential business opportunities. You’ll have a focus on gas handling equipment, providing the customer a tailored solution which brings clear added value.

Requirements

• Associate/Bachelor diploma in mechanical, electrical or chemical or a bachelor diploma in Business administration. marketing, sales or comparable with a strong appetite for technical equipment sales
• Junior profile (< 3 years work experience)
• 0-3 years professional experience within a fast paced sales, inside sales or telesales environment (for technical products)
• Success in creating/chasing cold and warm leads
• Understanding customer needs and requirements and translate them to Air Liquide solutions
• Experience working with Salesforce.com or similar CRM and Google (docs, spreadsheets) is a strong plus.
• Excellent verbal and written communications skills
• Strong listening and interpersonal skills
• Strong technical insights
• Ability to multitask, prioritize, and manage time effectively
• Demonstrated ability of working within a fast paced digital environment, maintaining high service standards and usage of analytical skills
• Excellent in Dutch and English with French as a plus